Recent Posts

Leaking Spigot at Your Home

5/11/2022 (Permalink)

Water spigot A leaking water spigot can cause significant damage to your home.

Summer is fast approaching, which means acts associated with using your outside hose become more common. Whether that be watering your grass, watering your plants, or filling up a pool. With this becomes the danger of discovering your outside water spigot froze over the winter and cracked, leading to possible water damage in your home the first time you turn it on. Often times, most people do not realize there is a problem until after it is far too late. Having someone in the house while you turn it on for the first time to watch and see if they notice anything can go a long way in limiting damage. If you discover there is a leak, you should use the shut off valve located in the house to turn off the water supply. Immediately contact a plumber to have them out to inspect the spigot. If water damage has taken place, be sure to call SERVPRO right away to ensure the project gets taken care of efficiently and correctly.

SERVPRO Cleaning Products

5/10/2022 (Permalink)

Wall and All Surface Cleaner Wall and All Surface Cleaner is a must on all fire jobs!

Here at SERVPRO of Woodridge/Bolingbrook, we come across numerous different types of jobs, which requires us to have cleaning products that can take care of anything. The SERVPRO cleaning products catalog contains hundreds of products, however some of them are used much more frequently than others. This blog will highlight what products may be used on a few different job types. 

Water Jobs - SERVPROXIDE may be the most frequently used product in the company due to its versatility. For the most part it is used on water jobs, and its purpose is to kill harmful bacteria, viruses and mold on hard surfaces. It can be applied with a rag, a mop, or a sprayer depending on the situation. 

Fire Jobs - When it comes to fire jobs, a great deal of the work comes from cleaning the smoke and soot off of the walls and ceilings. To do this we use two products that are directly related. The first product is Wall and All Surface Cleaner. This product is designed to clean smoke damage on any painted or washable surface. Wall Rinse is used after, it is a neutralizing and deodorizing agent used to rinse the walls. Using Wall Rinse will leave the walls neutral and film free. 

SERVPRO of Woodridge/Bolingbrook IICRC

4/22/2022 (Permalink)

IICRC SERVPRO of Woodridge/Bolingbrook is a certified member of the IICRC.

SERVPRO of Woodridge/Bolingbrook is an active member of the IICRC. The Institute of Inspection, Cleaning and Restoration Certification is the leader in industry standards when it comes to restoration. In addition to setting the standards, they also provide training and certification to restoration companies. Here at SERVPRO of Woodridge/Bolingbrook we proudly display the IICRC logo on all of our vehicles as well as in the entrance to our office. 

When you are a member of the IICRC, there are certain things that you must do, among them are the following;

  • Require at least one technician on all jobs who has been formally trained and has passed all required tests.
  • Present accurate information to customers and maintain integrity and honesty.
  • Maintain liability insurance to protect everyone involved in the event of an accident.

There are a few other requirements to be met in order to maintain your status in the IICRC, but those are three of the major ones. SERVPRO of Woodridge/Bolingbrook is a proud member of the IICRC and we ensure we will represent them in the best way possible. 

Lightning Fires

4/13/2022 (Permalink)

Attic fire Lightning struck this home's attic causing it to go up in flames.

House fires caused by lightning strikes are probably more common than you would think. Insurance companies estimate home and commercial losses caused by lightning that are worth billions of dollars every year. 

If you are in your home when the lightning strikes, you will hear a loud explosive sound. In older homes, it is likely that your house and everything in it will shake. In newer homes, most of them have been built to withstand and absorb a lightning strike, reducing the shake. However, the exterior damage and shaking is usually minor compared to the aftermath, which is the main concern.

The tough part about lightning striking your home is that if a fire is started, you may not notice until it is too late. The fire could start in an attic or in the walls for instance. You should contact your local fire department right away, even if you don't see any smoke or fire. If the fire department clears your home, the next thing you should do is follow up with an electrician to inspect your home and make sure no fire hazards were created by the strike. Unfortunately, there is no way to predict if or when a lightning strike will hit your house, but being prepared and knowing what to do in the aftermath will go a long way.

April Showers

4/5/2022 (Permalink)

Flooded basement Heavy rainfall left over 6 inches of water in this basement.

Torrential rain in the Woodridge, IL area last week caused some major damages for homeowners throughout the town. As you can see in the image below, this homeowner had over 6 inches of water throughout their entire basement. Their sump pump failed to turn on, resulting in the flooding. The homeowner could not get a plumber out there in a reasonable time to replace the sump pump, so SERVPRO put their own pump in the basement to begin the process of removing the water. Once the standing water was removed, SERVPRO then went forward with removing any affected materials in order to initiate the drying process. In hectic times like this, SERVPRO is prepared to deal with any situation that may come up. SERVPRO has the equipment and their technicians have the experience to handle anything that comes their way. As the "April showers" continue to wreak havoc, SERVPRO is here to help.

The Mitigation Process

4/5/2022 (Permalink)

Wall Demolition This wall was affected by the water, resulting in it being cut at 2ft to remove the drywall and insulation.

The last section that was highlighted in the SERVPRO process was the inspection. Once the inspection is performed and the estimate is given the go-ahead, it now becomes time to perform the mitigation. The technicians on site will use the estimate as well as their professional knowledge to perform the job as efficient and accurate as possible. They will remove all affected materials, depending on the situation this consists of flooring (carpet, laminate, vinyl, tile), walls (drywall, plaster, wood paneling) and ceiling (drywall, plaster, ceiling tiles). Once all of the affected materials are removed and the work area has been cleaned and disinfected, it is them time to set the necessary drying equipment. We use air movers and dehumidifiers to dry out all affected areas. How much equipment SERVPRO uses depends on the size of the job and is determined by a program called DryBook. SERVPRO will return each day to monitor the equipment and the materials to ensure they are drying properly. The drying process usually takes three days but can vary from job to job.

Smoke Damage

4/5/2022 (Permalink)

Soot stained walls A fire caused soot to stain the drywall and leave behind a residue.

When a fire occurs in your home, there is more too it than just the flame you see. Even in a minor fire that is put out rather quickly, you still have to worry about the damage that smoke and soot can cause. Often times smoke and soot can creep into cavities in your home causing damage that may not be easily seen.

There are two different types of smoke, wet and dry. Below is some information about both kinds and where they may occur:

Wet Smoke -This is most commonly found on materials such as plastic and rubber. Wet smoke is more likely to occur at low heat, causing smoldering and melting. Wet smoke is often more difficult to clean.

Dry Smoke -Dry smoke is associated mostly with paper and wood. These materials burn faster and at higher temperatures. Due to their intense heat, they give off more smoke.

It is important to have a trained SERVPRO technician out to test which type of smoke has occurred, as this will determine how they approach the restoration process.

SERVPRO of Woodridge/Bolingbrook Storm Response

3/7/2022 (Permalink)

Damage from Hurricane Sally SERVPRO of Woodridge/Bolingbrook responded to Hurricane Sally in Alabama in the fall of 2020.

SERVPRO of Woodridge/Bolingbrook is no stranger to responding to major storms, from Alabama to New Jersey to right here in Woodridge. SERVPRO of Woodridge/Bolingbrook prides themselves on their ability to take on any storm or flood damage in any situation. The crews are well trained and use their knowledge and abilities to bring your property back to its pre-storm appearance. 

Here at SERVPRO of Woodridge/Bolingbrook, we have the resources and equipment to make the process as efficient as possible. With over 350 pieces of equipment, we are more than capable of handling even the greatest storm damage. And to make things even better, if our 350 pieces of equipment are not enough, we have access to equipment from over 1,500 franchises across the country.

Our goal is to respond as quickly as possible when we are called, limiting the damage and your worries. If you have any storm damage or restoration needs, call us today at 630-771-1720.

The Process

3/7/2022 (Permalink)

SERVPRO For all of your restoration needs call SERVPRO Woodridge/Bolingbrook at 630-771-1720

We understand at SERVPRO that when you're calling us, it is probably not in your best moment. That is why we aim to make this an easy and understandable process from start to finish. When you call the office of SERVPRO of Woodridge/Bolingbrook, you will be greeted by one of our professionals who will begin to walk through things with you. They will ask several questions such as the ones listed below:

1. Your name and information (Phone number, email)

2. Home/Loss address

3. Insurance information (if it applies)

4. When did the damage occur?

5. What was the cause or the source of the damage?

Once we have this information, we can move forward with scheduling an inspection or skipping that and scheduling the work based on the situation. We ask these questions to get a better idea of the scope of work, what type of equipment is needed, and how many technicians are needed. 

The Inspection Process

3/7/2022 (Permalink)

Moisture meter The SERVPRO technician is checking the floor with a moisture meter to determine the next course of action.

Our last "Why SERVPRO" blog highlighted the initial steps in the process of remediation. It discussed the initial call and what type of questions may be asked in order for us to get a better understanding of the job at hand. Well now comes time for the second part of the process, the inspection. After you give all of your information to us on the initial call, we will schedule a time for us to come by and perform an inspection to determine the scope of work. When we come to look at your home, we will do things such as check the walls, ceilings, and floors for signs of moisture. In some cases it is obvious what is wet or where the water is coming from, but in other cases we have to use our moisture meters to determine what is wet. Once we have figured out what needs to be done to do the job the correct way, we will send you an estimate. The estimate will contain everything we plan on doing, broken down line by line. After the estimate is reviewed by the homeowner and the job is scheduled, the next step in the process is to get started on the work.