What our Customers say...
The team was incredibly professional and polite. Very helpful and focused on doing a great job. They didn't hesitate to bring in an extra truck and team member to set the job right. Great communication throughout the process.
I called, they showed up in an hour, and were very efficient. I appreciate the professionalism.
Thank you for the courteous and professional service!
Shane was very professional -- great to work with!
Your crew did a terrific job. Thanks again!
Thanks for getting us taken care of so quickly yesterday. Your crew was great!
I called, they showed up in an hour, and were very efficient. I appreciate the professionalism.
SERVPRO crews always go above and beyond with any residential or commercial job. Water or Fire!
"I am more than pleased with the outstanding work of our SERVPRO team. I felt comfortable and confident that my business was in great hands!"
SERVPRO will always make sure we get the job done before the deadline, even if that means calling in reinforcements.
"It was great that SERVPRO brought in additional staff to ensure timely completion."
At SERVPRO of Woodridge/Bolingbrook our staff shows top level care to every customer. Our crew shines out the most. A customer was very impressed by one of our crew chiefs.
"Shane could not have been more pleasant to work with in such a time of chaos. He listened to all of our concerns and offered any help he could. If he did not know the answer he would find it out for us. John was available for us at any time to also help answers any and all questions we had. This team helped make this process seem not so hard."
A job late at night was asked, after getting his basement extracted with water. He was asked if there were any recommendations he would have to improve SERVPRO is response is followed:
"Hard to say, everyone was great!"
At SERVPRO of Woodridge/Bolingbrook we are sure that you will remember us like we remember you!
"Everyone we interacted with at SERVPRO was professional. They were good at communication, especially the supervisor on the job (John). He kept me informed with the status and also whenever he needed anything."
No matter what job, water, mold or cleaning SERVPRO will always give the best effort we can!
"Highly recommend! Did an excellent job! Thank you!"
Here is a statement from a very happy customer after doing water mitigation from a sump pump failure.
"Thank you so very much for the compassion/kindness/empathy all of the crew workers had shown towards me. I cant say it ENOUGH!! Thank you"
Another email from a satisfied insurance representative -
"Cindy, I was out of the office on Thursday. When I came in this morning my firsts words were WOW!! What a difference the carpets look!! So much brighter! Feels so much cleaner. Thank you and we are very grateful for the service!" -Nadine
Email from one of our insurance agents after doing a carpet cleaning for their office-
Thank you for sending the SERVPRO Team over! The office looks great and they did a wonderful job!!
It was nice to visualize the excellent service our Clients receive when we send SERVPRO to their rescue.
Luis and Nate were highly professional and proficient!
"Thank you for your professional services-Luis was very helpful with explaining the work that needed to be completed after our water damage-very professional"-Paul C.
SERVPRO of Woodridge/Bolingbrook came out to do a commercial carpet cleaning at our business. The crew was very knowledgeable and professional. We are very pleased with the results of the carpet. We will be using their service going forward quarterly.
Very professional and very timely crew. Appreciate the services offered.
Thank you to SERVPRO of Woodridge/Bolingbrook's employees that performed the clean up services at my home after a small grease fire. They did a wonderful job and I will recommend them in the future.
This crew at SERVPRO of Woodridge/Bolingbrook has done an outstanding job on cleaning my personal belongings that were damaged in a house fire back in August. This was a very stressful time for myself and my family and this group of employees helped to make some of the issues a lot easier. Thank you SERVPRO.
After being hit by a storm in Illinois it was a relief to have SERVPRO of Woodridge/Bolingbrook come out and assist in the clean up process. They were prompt, courteous and attentive to my concerns.
Highly recommend this company. Professional and confident. We had a mold problem in our crawl space and they came in and took care of the problem and answered all of our questions.
Hired SERVPRO after our basement flooded during some bad storms. I am very satisfied with the staff and the services.
SERVPRO of Woodridge/Bolingbrook was very professional- they have a great group of guys on their team.
"Your SERVPRO team arrived earlier than the scheduled time which is something you don't see often- I really appreciated that. The guys worked really hard and were at my home until 10:45pm- thank you - I could not have asked for better service" --John D.
"Thanks again for the fast and professional response. Your service is something that we obviously strive to not have to utilize, but it is very reassuring to know that we can rely on you and your team when needed."
-Mike S. regarding mold remediation in Bolingbrook IL
After just purchasing a home in Bolingbrook, IL we noticed a musty smell in our family room and master bedroom. SERVPRO came out and did a mold test. We received the results quickly and it was positive. Anibal, John and team came out with a plan in place -kept me informed every step of the way and did the mold remediation. We are happy customers thanks to SERVPRO of Woodridge/Bolingbrook.
"Thank you to Anibal and SERVPRO team for working hard and diligently to remove mold in some of our hotel rooms. They were diligent and exceptionally professional." - per facility manager at local Bolingbrook hotel.
Thank you to SERVPRO of Woodridge/Bolingbrook for doing a great job cleaning up a water loss at one of our gas stations. Your crew is knowledgeable and extremely efficient.
"Todd, Your crew and yourself were great and very professional during this stressful time. Thank you" - Directly from client after completing the restoration on a fire in his home.
Response time for your team is remarkable. Thank you to Todd and Cindy for coming out and assessing our situation and taking the time to get us situated while our home was being restored after a fire had gone through a portion of it. They kept things in order for us and answered all the questions that we had.
Alfonso and team came out so fast when we had our damage in the basement. Did not thing they would be so fast since everyone seemed to need help. Thank you so much for doing a fantastic job.
Anibal was very informative and courteous. I was very satisfied with the work SERVPRO of Woodridge Bolingbrook completed at my home. Thank you
Thank you to Anibal, Misael, John, Nate and Kyle. They did an amazing job putting my basement back together after my sub pump failed after a storm came through my suburb. You guys are the best.
Thank you Anibal and Javi and the rest of the SERVPRO team for coming out and assisting when a pipe burst in one of our hotel rooms. All rooms were up and running in no time because of their diligence.
Thank you SERVPRO of Woodridge/Bolingbrook for a job that was done with care and preciseness. Anibal and John were attentive to the needs of our business and took care of the cleaning promptly and completely. Will recommend in the future.
SERVPRO of Woodridge Bolingbrook was quick to assist when our sump pump failed during one of several storms we experienced in Bolingbrook,IL. They had the water damage cleaned up in no time. I would highly recommend them to anyone who needs service.
The team at SERVPRO of Woodridge/Bolingbrook was attentive to my needs as a customer. They were fast working and knowledgeable. I would recommend this team to my friends, family and colleagues. Thank you!
"Anibal, Misael and Nate were courteous and knowledgeable!" -Johnny- on behalf of the service that we provided.
Thank you to the team at SERVPRO of Woodridge/Bolingbrook. Your service was outstanding.
"I cannot begin to express the gratitude my family and I have for the team at SERVPRO of Woodridge. They were recommended by my insurance agent after we experienced a dryer fire. Anibal, John, Cindy and the rest of the team were thoughtful, courteous and empathetic to our needs. Thank you all to the team at SERVPRO of Woodridge/Bolingbrook - you made an awful situation not as awful." -Daniel and Family
"It was fantastic! What a great team they have out there!" - Amanda reporting to her peers in response to SERVPRO's recent Continuing Education course.
Thank you to Anibal Gonzalez and John Mims- I think you and your team have it all together. Please use me for a reference anytime.
"Thank you SERVPRO of Woodridge Bolingbrook for coming to the rescue when one of our residents sprayed a fire extinguisher down a main hallway of our facility. You guys were on the scene and had it cleaned up in no time! Your carpet cleaning was fantastic as well. Thank you again!"
"We bought a home in Naperville, IL and was recommended to SERVPRO of Woodridge/Bolingbrook by the property inspector regarding some mold remediation work that needed to be completed. I cannot be any happier with the work this team did. Anibal was extremely professional and answered all of my questions. I wanted to be sure that it was safe for my family to move in and this franchise made that happen. I will continue to recommend them to anyone who may need their services in the future. Upstanding group." -Nate
Thank you to Anibal and Alfonso- they were both wonderful to work with.
Thank you to Javi, Misael and Anibal. They are part of such a courteous and professional staff. Thank you again!
The service provided was great! I do not have any recommendations to change anything.
Very impressed with the expertise and capabilities of this company and its employees. They have been able to remove all smoke odor from the house.
The entire staff has been extremely courteous and helpful through this whole process. I have already told so many people of how happy I have been with your service!
During this time of crisis, it was nice to have someone like Anibal Gonzalez to assist me with my questions and concerns. He was extremely attentive to our needs and was great to work with.
Staff and work crews very punctual, attentive and professional. Very impressed with this company.
John and his crew were very courteous and professional. Thank you for your help!
The team was very courteous and knew what they were doing! We were really impressed with the teamwork involved to get the job done. Thank You!!
Very good service and very good workers! A+
Anibal was so kind during our flood! He is so professional. I would recommend him to anyone!!
I wanted to follow up and let both you know you guys did an amazing job! You guys made a disastrous situation much easier to deal with. The office looks beautiful!! Thank you!!
Both Anthony and Anibal did a wonderful, terrific job! We really appreciate their professionalism.
Every member of your team is respectful and extremely talented.
Todd, Tim, Anthony and Manny were very courteous, showed excellent attention to detail. Great job guys!
All of the SERVPRO staff as well as the subcontractors SERVPRO recommended did a fantastic job of making a very difficult situation into a very positive experience.
Jeff did an excellent job, very respectful, worked hard and his crew to restore our basement.
What can I say about Todd's team! You and your organization have been outstanding, both in 2007 and now again the week before our daughters wedding!
I had some work done by your SERVPRO Team, Anibal and Misael. They were so nice and professional. They were able to answer all my questions I had concerning my loss. All trade workers should be this courteous!
I just wanted to write and say that your crew was great. Very professional and courteous. I would recommend SERVPRO to everyone. Please let your crew know that their hard work was appreciated. They should be acknowledged for it.