Recent Why SERVPRO Posts

Nothing But The Best

4/19/2021 (Permalink)

SERVPRO Logo SERVPRO is committed to meeting all of your restoration needs.

Here at SERVPRO of Woodridge/Bolingbrook, we are committed to providing the best service possible to all of our customers. One way we are committed to doing this is by putting our employees through various certification courses through the IICRC. The IICRC stands for the Institute of Inspection Cleaning and Restoration Certification. The IICRC offers certification courses in areas such as water damage restoration, fire and smoke damage restoration, odor control and various other topics. By completing these courses, our employees are able to take the knowledge learned in the classroom and directly apply it to the current job at hand. When you call on SERVPRO, you can have confidence that the employees doing the work have the best training and know what it takes to effectively and efficiently handle all of your restoration needs. 

Best of the Best

2/12/2021 (Permalink)

SERVPRO - employees in PPE "Like it never even happened."

There's never a lot of time to stop and think when disaster strikes. That's why when you call SERVPRO we're always ready. We respond 24/7/235, it doesn't matter how big or small the problem may be you can always call us. We're here to make the process go as smoothly as possible and as quickly as possible. With our skills, knowledge, and professionalism you will know right from the start that you made the right choice.

At SERVPRO we also know how important it is to do the whole job. Other restoration companies may skip corners or not even see it, but that's never the case with us. We'll make sure we're in and out thoroughly check and "Like it never even happened."

SERVPRO of Woodridge Bolingbrook

Phone:(630) 771-1720

Email: sp9445@comcast.net  

Traveling Because We Care

2/12/2021 (Permalink)

The Team Our team here at SERVPRO Woodridge/Bolingbrook

As we move forward into 2021, sometimes it's good to take a look back at everything you've accomplished. Aside from COVID and everything that it brought with we had one of the craziest weather years in a long time. During the month of May Illinois we drenched with about a quarter of its average rainfall in 4 days. This ended up being a Storm event for SERVPRO franchises. Later that summer our own franchise traveled to St. Louis to help out with their torrential storm damage along with hurricane force winds. After a few weeks had passed the gulf and panhandle area was hit with 6 different hurricanes. We dispatched a crew for almost 6 weeks they worked around the clock before they headed home at the end of October.

We different areas are hit with disaster you're never alone. SERVPRO will always make sure that you're taken care of as quickly as possible.

Experience and Training in Mitigation

2/10/2021 (Permalink)

State of the Art Equipment Choose the right equipment for the job.

With over 40 years of business in the cleaning and restration industry and more than 1600 franchises, SERVPRO representatives have the right tools for the job.  Our technicians are trained on the newest and most up to date techniques and equipment.

We work smarter, not harder with the goal of putting our customers back to normal in as short a time as possible. By choosing the right equipment, we can shorten drying times and decrease mitigation costs.  We can also minimize the need for some demolition which will allow our customers to return to normal quicker than our competition.

Our goal is to be faster to any disaster and also return our customers to their normal routine as quickly and inexpensively as is safely possible.

Choose the right tool. Choose SERVPRO.       

Why Risk It?

2/8/2021 (Permalink)

community Helping our community since 1967

When it comes to professionalism, fast response time, and the best work SERVPRO is the ONLY choice. SERVPRO is not only the biggest name in the restoration business, it is also the most trusted. When we opened our first doors in 1967 as a painting company our goal was to help the community. Not only have we been helping our communities for the last 54 years we've grown in every way. From starting in just one building to now with more than 1,700 different franchises and the 15 different services offered, SERVPRO is your one stop shop for all your cleaning and restoration needs.

So next time you're in need of restoration and think to yourself, "Why SERVPRO" just remember that we can take care of everything.

SERVPRO Woodridge/Bolingbrook

P(630) 771-1720

E sp9445@comcast.com

Why SERVPRO of Woodridge/Bolingbrook

9/1/2020 (Permalink)

Post COVID 19 Cleaning at Bolingbrook Fire Heroes Helping Heroes

In a time of crisis it may be hard to choose the right company but SERVPRO is here to make that easy for you. With 24/7 response we'll be faster to any size disaster than anyone else. From Water and Storm damage restoration to all kinds of cleaning services, we're here to take care of you. Whether you may be a homeowner, small business owner or a large company SERVPRO of Woodridge/Bolingbrook can and will do the job.

Our staff is always ready to tackle new obstacles thrown at us. No matter how big or small the job may be, we can ensure that you are in the right hands. Remember that you can always give us a call no matter the time.

SERVPRO Woodridge/Bolingbrook

(630) 771-1720

We are Cleaning Experts !

3/19/2020 (Permalink)

Fogging a commercial business Fogging a Commercial business with a ULV Fogger

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Woodridge/Bolingbrook/Evanston 630-771-1720

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Our Keys to Success

1/23/2020 (Permalink)

All the awards our franchise has received over the years Recognition keeps us moving forward!

Every SERVPRO franchise has a plan for success in their area.  They carry an internal Mission Statement, a Vision Statement and Core Values to set themselves apart from the competition.  That means there are 1700 Mission Statements, Vision Statements and Core Values that ebb and flow throughout the nation.  All with a common goal of adhering to our company slogan, “Like it never even happened."  And that, folks, is what sets us apart from the others!

I share below SERVPRO of Woodridge/Bolingbrook contributions that distinguishes us from the singularity. 

VISION STATEMENT

“To be a beacon in our community while providing disaster relief (big or small) services with efficiency and professionalism.”

MISSION STATEMENT

“To continue to provide a client experience with knowledgeable and professional restoration services for the Chicagoland area.”

CORE VALUES

  1. Be honest, respectful and caring to your team members
  2. Make a good first impression by always being on time, showing leadership, and being accountable for your actions and the safety of others.
  3. Creating a united work environment with communication, teamwork, and a positive mental attitude in order to succeed.
  4. Always strive to learn new things about my job and industry, while keeping our customers informed

Pipe Break Season Is Upon Us!

1/23/2020 (Permalink)

One of our finest employees Unloading Dehumidifiers  Guillermo made sure to get our Dehumidifiers inside as soon as possible because of the chilly weather !

As the temperatures begin to drop, SERVPRO of Woodridge/Bolingbrook is getting prepared to handle any pipe break that comes our way.

We at SERVPRO of Woodridge/Bolingbrook can help you!  All of our employees are IICRC certified trained to industry standards and with the correct equipment and knowledge we can get your home or business back to normal, promptly and safely.  

Broken and burst pipes are the most common causes of property damage. According to the Insurance Institute for Business and Home Safety, water damages from broken pipes can easily cost thousands of dollars in damage. Exterior walls, and pipes in unheated spaces like unfinished basements, and garages are most at risk for damage or breaking. 

If you do discover a broken or burst pipe, you should find out what the cause of it was.  More than likely, you will need to call a plumber out to fix the pipe if you have trouble finding a plumber we at SERVPRO of Woodridge/Bolingbrook can assist in finding a plumber.

We are a 24/7 company that is ready to help out when you need it most.

Best in Fleet

1/22/2020 (Permalink)

Multi-use Box Truck One of our best tools to respond to your mitigation needs.

A large asset of SERVPRO of Woodridge/Bolingbrook is our extractors units.

Extractors are machines that are made for getting water out of a home or business. Another big part of SERVPRO is our trucks. So having two in one is a big deal.

Our Extractor trucks have built in truck mount extractors. These truck mounts are very powerful and have a 250 foot hose allowing us to get anywhere inside the house or business. It's one of our top machines when dealing with water mitigation. As a bonus, these units also provide hot water extraction which is beneficial when cleaning commercial and residential carpets. 

The size of our trucks and the convenient positioning of the truck mount allow these vehicles to be our best multi-use option when responding "faster to any disaster".

Whenever & Wherever

1/22/2020 (Permalink)

Home/business owners rely on SERVPRO to restore damaged property for tons of reasons. Here are just a few below:

  1. We Respond Promptly 

 You can reach us 24 hours a day and 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. Meaning that you will always to speak to someone who is able to dispatch crews to assist you.

  1. SERVPRO is Trained & Qualified

Our crews have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification). Along with the best training, SERVPRO of Woodridge/Bolingbrook has certifications through IICRC such as WRT, AMRT, FSRT, CCT and more.

  1. We Understand

SERVPRO of Woodridge/Bolingbrook understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keep the cost down, remediate the damage and make your home or business look and feel “Like it never even happened.”

  1. Restore vs Replace Philosophy 

To someone who is untrained and experienced when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allows us to save a lot more than replacing. The benefit of restoring is being cost effective, save time and it gives the customer a peace of mind.

 SERVPRO of Woodridge/Bolingbrook is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or you are notified by your building's security system  that your fire alarm is going off and your warehouse is full of smoke, call us at 630-771-1720.  You will be speaking to a decision maker who is able to dispatch a crew and help you make it “Like it never even happened.”

Professional Service using Professional Equipment

1/22/2020 (Permalink)

We got what you need. Stocked and Ready for any disaster!

At SERVPRO of Woodridge/Bolingbrook, we strive to provide our customers the best service using our latest, up-to-date equipment and technology. We understand the stress that comes with experiencing water or fire damage and our goal is to alleviate that stress as quickly as possible. We always follow the practices and standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

When we report to a water damage at a home or business, the first step is to determine the extent of the damage, and the areas affected. Our advanced moisture meters allow us to detect water that cannot be seen behind the walls or under your flooring, and exactly how saturated it is. We use our infrared cameras for areas that are harder to detect with the meters.

Once we determine the affected areas, we will set up drying equipment. Our industrial dehumidifiers and high-speed air movers are typically used in a residential or small water loss. The dehumidifiers help remove the moisture from walls, ceilings, and floors. The air movers increase air circulation, improving the overall drying time by helping to evaporate moisture in the air quickly. For larger commercial water damages, we use our high-grade desiccants to complete the drying process more efficiently.

Water and fire damages have the potential to cause powerful odors. We use air scrubbers and deodorization agents to remove these odors and help control air quality. Our air scrubbers remove chemicals, contaminants and gasses from the air through a filtration process. Our deodorization agents control the odors helping to eliminate them from the air all together.

If you have a water or fire damage, call us at 630-771-1720.

With our advanced equipment & expertise, we promise to make the damage feel “Like it never even happened.”

Best in the business!

1/22/2020 (Permalink)

When Water Damage Strikes Call SERVPRO of Woodridge/Bolingbrook  

The first 24 hours after a water loss are the most important in preventing secondary or permanent damage. Within four hours of the loss notification, SERVPRO of Woodridge/Bolingbrook will be there to ensure your water damage is handled correctly. 

Inspection 

SERVPRO of Woodridge/Bolingbrook will inspect the affected areas to determine the extent of the water damage. We will review the inspection with you and answer any of your questions before we begin the work. 

Emergency Services 

We take steps to help protect your home or business, personal belongings, and other items from further damage by extracting the excess water and prepping the area for drying. We will explain the needed emergency services to you step by step. 

Monitoring 

To help ensure your home or business and belongings are dried to the appropriate industry standards, we will monitor the drying process. We consistently communicate with you about updates. 

Restoration Services 

SERVPRO of Woodridge/Bolingbrook County will repair structural materials, reinstall carpets, and clean affected areas of your property or belongings. A final walk-through of the job site will be done with you to help ensure your property is returned to preloss condition. 

Learning never stops!

1/22/2019 (Permalink)

In action shot of the class in progress.

Each morning the SERVPRO team gets together and goes over the day ahead. Also in the morning, will go over a topic to help us better understand equipment and chemicals. In this picture we are going over the different types of mold chemicals we would use on a job. Most of the time other techs will ask questions about what we are learning. This helps to learn more about the item we are talking about. Each week we go over a different topic. Learning something or having a refresher on a piece of equipment/chemical gives us a better understanding on what we are using. This also gives a chance to have other people talk about something they dont know. Having a class in the morning helps that we are ready for the next job ahead.    

The warehouse is ready for the next job.

1/21/2019 (Permalink)

A Clean and organized warehouse!

Here at SERVPRO we keep such good care of our equipment and supplies. In our spare time we have. We make sure our warehouse is clean and organized, all ready for the next job. Fans are cleaned, dehumidifiers are cleaned and filters are swapped to be sure when they are dropped at the next job they dont spend anything from the previous job. Extractors are cleaned and checked for any problems. Inventors are checked to be sure we are good on stock and missing anything. Trucks are cleaned and sent for repairs if need. Laundry is worked on and washing of any tools are taken care of. When SERVPRO techs have time before or after a job they are making sure everything is ready for that next job to come in.         

When its clean... Its clean.

1/21/2019 (Permalink)

The crate we use to keep boxes in!

When a fire job comes in. We start by packing out. In pack out SERVPRO techs package and safely place items from the customers home into boxes. Those boxes are then numbered and labeled and send back to the warehouse for cleaning. In the cleaning stage, items are sponged and wet cleaned in order to get the soot and any dust removed. Items are very detailed clean, looking as they did when they were first made. Once the item is cleaned and approved they are taken to an ozone chamber where any smell from smoke or others are eliminated. Once that is all done the items are checked once more and when approved are bubble wrapped again and placed in a clean new box. The boxes are stored inside a crate that will protect from any dust from getting in. They stay in that crate until the customer is ready for those items to be returned.   

Containment containment containment!

1/21/2019 (Permalink)

The containment set up to prevent anything from getting in!

When a SERVPRO team comes to work at the customers house or place of business. Most of the times there will be places that are unaffected. When this is the case, the crew does not wishes to spread any dust or mold whatever it may be to that area. The way to prevent that is containment. Containment is the process of protecting unaffected area with plastic. In this case for example, it was around Christmas and the tree was set up. It was in an area that was unaffected. So the SERVPRO team set up containment so the dust in the working area would not get into the tree or on the gifts. This is a step all SERVPRO members take. No matter how big or small, satisfaction is are top priority!   

Water Damage in Darien

1/18/2019 (Permalink)

The Demolition done inside the garage. The water came from the 3rd level to the 1st!

A 3 level town home was affected by a pipe break on the 3rd floor. The water started in the bathroom and went all the way down to the garage. A team of 4 techs arrived and began work. Ceiling was removed in main level. The SERVPRO team went above and beyond setting containment and making sure no dust gets in the customers home. In the garage the same steps were taken. Containment was set and the custormers belongings were protected. The SERVPRO team was finished in a quick 4 hours. "WOW! The team was so nice and hard working im glad I called". In this job drywall ceiling was removed on two floors and some hardwood floor was removed to insure drying inside the house. Some water was found under the hardwood floor but 3 techs safely and careful removed the floor so the customer would not be affected by the dust from the work.