Recent Why SERVPRO Posts

Learning never stops!

1/22/2019 (Permalink)

Why SERVPRO Learning never stops! In action shot of the class in progress.

Each morning the SERVPRO team gets together and goes over the day ahead. Also in the morning, will go over a topic to help us better understand equipment and chemicals. In this picture we are going over the different types of mold chemicals we would use on a job. Most of the time other techs will ask questions about what we are learning. This helps to learn more about the item we are talking about. Each week we go over a different topic. Learning something or having a refresher on a piece of equipment/chemical gives us a better understanding on what we are using. This also gives a chance to have other people talk about something they dont know. Having a class in the morning helps that we are ready for the next job ahead.    

The warehouse is ready for the next job.

1/21/2019 (Permalink)

Why SERVPRO The warehouse is ready for the next job. A Clean and organized warehouse!

Here at SERVPRO we keep such good care of our equipment and supplies. In our spare time we have. We make sure our warehouse is clean and organized, all ready for the next job. Fans are cleaned, dehumidifiers are cleaned and filters are swapped to be sure when they are dropped at the next job they dont spend anything from the previous job. Extractors are cleaned and checked for any problems. Inventors are checked to be sure we are good on stock and missing anything. Trucks are cleaned and sent for repairs if need. Laundry is worked on and washing of any tools are taken care of. When SERVPRO techs have time before or after a job they are making sure everything is ready for that next job to come in.         

When its clean... Its clean.

1/21/2019 (Permalink)

Why SERVPRO When its clean... Its clean. The crate we use to keep boxes in!

When a fire job comes in. We start by packing out. In pack out SERVPRO techs package and safely place items from the customers home into boxes. Those boxes are then numbered and labeled and send back to the warehouse for cleaning. In the cleaning stage, items are sponged and wet cleaned in order to get the soot and any dust removed. Items are very detailed clean, looking as they did when they were first made. Once the item is cleaned and approved they are taken to an ozone chamber where any smell from smoke or others are eliminated. Once that is all done the items are checked once more and when approved are bubble wrapped again and placed in a clean new box. The boxes are stored inside a crate that will protect from any dust from getting in. They stay in that crate until the customer is ready for those items to be returned.   

Containment containment containment!

1/21/2019 (Permalink)

Why SERVPRO Containment containment containment! The containment set up to prevent anything from getting in!

When a SERVPRO team comes to work at the customers house or place of business. Most of the times there will be places that are unaffected. When this is the case, the crew does not wishes to spread any dust or mold whatever it may be to that area. The way to prevent that is containment. Containment is the process of protecting unaffected area with plastic. In this case for example, it was around Christmas and the tree was set up. It was in an area that was unaffected. So the SERVPRO team set up containment so the dust in the working area would not get into the tree or on the gifts. This is a step all SERVPRO members take. No matter how big or small, satisfaction is are top priority!   

Mold in basement in Hampshire

1/18/2019 (Permalink)

Why SERVPRO Mold in basement in Hampshire Photo of what the mold on the stairs looked before treatment.

A new home located in Hampshire IL was affected by mold in the customer basement. A team of two were sent to do a remediation. The mold was located on the stairs of the basement. The customer was very concerned if this would affected her home living. The two techs, who had 4 years of mold remediation service, took action and began work. The SERVPRO team set up containment within the area to protect the rest of the house. With in hours the team was able to remove the mold no problem. Handling the chemicals and equipment with care. When the job was done it was like new "I couldn't even tell there was mold there". To prepare for this job the customer and the rest of the family was asked to leave the house for 24 hours. The chemical in use was very powerful, this was to ensure the customer will be happy with our service.     

Water Damage in Darien

1/18/2019 (Permalink)

Why SERVPRO Water Damage in Darien  The Demolition done inside the garage. The water came from the 3rd level to the 1st!

A 3 level town home was affected by a pipe break on the 3rd floor. The water started in the bathroom and went all the way down to the garage. A team of 4 techs arrived and began work. Ceiling was removed in main level. The SERVPRO team went above and beyond setting containment and making sure no dust gets in the customers home. In the garage the same steps were taken. Containment was set and the custormers belongings were protected. The SERVPRO team was finished in a quick 4 hours. "WOW! The team was so nice and hard working im glad I called". In this job drywall ceiling was removed on two floors and some hardwood floor was removed to insure drying inside the house. Some water was found under the hardwood floor but 3 techs safely and careful removed the floor so the customer would not be affected by the dust from the work.