If you have a fire or water emergency, please call us now at (630) 771-1720

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Fire & Water - Cleanup & Restoration

The Process

3/7/2022 (Permalink)

SERVPRO For all of your restoration needs call SERVPRO Woodridge/Bolingbrook at 630-771-1720

We understand at SERVPRO that when you're calling us, it is probably not in your best moment. That is why we aim to make this an easy and understandable process from start to finish. When you call the office of SERVPRO of Woodridge/Bolingbrook, you will be greeted by one of our professionals who will begin to walk through things with you. They will ask several questions such as the ones listed below:

1. Your name and information (Phone number, email)

2. Home/Loss address

3. Insurance information (if it applies)

4. When did the damage occur?

5. What was the cause or the source of the damage?

Once we have this information, we can move forward with scheduling an inspection or skipping that and scheduling the work based on the situation. We ask these questions to get a better idea of the scope of work, what type of equipment is needed, and how many technicians are needed. 

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